Accessory ordering link （You need to contact customer service before you can place an order.）
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Free standard shipping on all orders
Shipping Policy
Shipping Info- We can only ship to the USA.
- Receiving time = Processing time +Shipping time
Processing time- When you place an order, Lead Time of every product displays on detail product page.
- A-1: 1-3 days, mean in stock, we can ship within 24-72 hours.
- A-2: 1-5 weeks, mean out of stock, we need produce, please make sure you can wait when put the order.
Shipping time- We ship your packages by UPS/USPS/SF/DHL (This applies to the general case.)
- UPS:3-5 DAYS
- USPS:5-7DAYS
- SF:5-8 DAYS
- DHL:3-5 DAYS
30-day no-questions-asked return policy
We have been committed to working with the best suppliers in this field to bring you durable and reliable products. In terms of product design, quality control and safety, it will not disappoint your expectations of Vaczon. However, if you are not completely satisfied with the purchased product, as long as the product is unused and returned in the original packaging, we will be happy to accept the returnable product.What Include
01 ---American customers can return their products to our American warehouse.02 ---Products without quality-related issues can be returned within 30 days after receiving your order. Any used product is not eligible for return. Items returned must be unused, with original labels and packaging.03 ---American customers can return their products to our American warehouse. We guarantee that all our products are free from defects in materials and workmanship. If the product is not listed, the warranty period is 30 days. If there is a defect during the warranty period and the customer service receives a valid claim, we can provide you with replacement, repair services or replacement of new parts. We will be responsible for all shipping costs.Return Conditions
01 ---The returned items must be in an unused state and in the original packaging.02 ---We cannot accept returns of ceiling fan lights if they have been:- Installed or used after installation,
- Physically damaged or tampered with,
- Electrically modified,
- Not returned in the original packaging,
- Missing parts, or altered in any way.Return Label
01 ---Due to product quality problems, we will provide you with a return label, print the return label and stick it firmly on the outside of your return package.02 ---Except for the product quality problems, you need to bear the cost of return.Exchange Policy
01 ---The returned items must be in an unused state and in the original packaging.02 ---We will exchange the item you need after receiving the returned itemReturn Fee & Refund
01 ---Product quality problems, Vaczon.com pays the return shipping fee.02 ---Any other issues, such as I don’t like it/I can’t use it/It’s not my choice, etc. You need to pay a return fee.03 ---Refund will be processed within 7 days after receiving your package.04 ---The refund will be issued to your original payment account according to your request.05 ---We ensure that your refund is processed accurately and promptly.06 ---Return address：17745 E Valley Blvd ,City Of Industry, CA 9174407 ---Contact email: service@vaczon.com
Free standard shipping on all orders
Shipping Policy
Shipping Info- We can only ship to the USA.
- Receiving time = Processing time +Shipping time
Processing time- When you place an order, Lead Time of every product displays on detail product page.
- A-1: 1-3 days, mean in stock, we can ship within 24-72 hours.
- A-2: 1-5 weeks, mean out of stock, we need produce, please make sure you can wait when put the order.
Shipping time- We ship your packages by UPS/USPS/SF/DHL (This applies to the general case.)
- UPS:3-5 DAYS
- USPS:5-7DAYS
- SF:5-8 DAYS
- DHL:3-5 DAYS
30-day no-questions-asked return policy
We have been committed to working with the best suppliers in this field to bring you durable and reliable products. In terms of product design, quality control and safety, it will not disappoint your expectations of Vaczon. However, if you are not completely satisfied with the purchased product, as long as the product is unused and returned in the original packaging, we will be happy to accept the returnable product.
What Include
01 ---
American customers can return their products to our American warehouse.
02 ---
Products without quality-related issues can be returned within 30 days after receiving your order. Any used product is not eligible for return. Items returned must be unused, with original labels and packaging.
03 ---
American customers can return their products to our American warehouse. We guarantee that all our products are free from defects in materials and workmanship. If the product is not listed, the warranty period is 30 days. If there is a defect during the warranty period and the customer service receives a valid claim, we can provide you with replacement, repair services or replacement of new parts. We will be responsible for all shipping costs.
Return Conditions
01 ---
The returned items must be in an unused state and in the original packaging.
02 ---
We cannot accept returns of ceiling fan lights if they have been:
- Installed or used after installation,
- Physically damaged or tampered with,
- Electrically modified,
- Not returned in the original packaging,
- Missing parts, or altered in any way.
- Physically damaged or tampered with,
- Electrically modified,
- Not returned in the original packaging,
- Missing parts, or altered in any way.
Return Label
01 ---
Due to product quality problems, we will provide you with a return label, print the return label and stick it firmly on the outside of your return package.
02 ---
Except for the product quality problems, you need to bear the cost of return.
Exchange Policy
01 ---
The returned items must be in an unused state and in the original packaging.
02 ---
We will exchange the item you need after receiving the returned item
Return Fee & Refund
01 ---
Product quality problems, Vaczon.com pays the return shipping fee.
02 ---
Any other issues, such as I don’t like it/I can’t use it/It’s not my choice, etc. You need to pay a return fee.
03 ---
Refund will be processed within 7 days after receiving your package.
04 ---
The refund will be issued to your original payment account according to your request.
05 ---
We ensure that your refund is processed accurately and promptly.
06 ---
Return address：17745 E Valley Blvd ,City Of Industry, CA 91744
07 ---
Contact email: service@vaczon.com